Shipping Policy

RayArt® FORM

Effective date: October 25, 2026

RayArt® FORM is operated by Bevels Glass LLC — DBA RayArt®. This policy concerns the current introductory website at rayart.me, Custom Design inquiries and shipping questions about existing RayArt orders.

Current website and design inquiries

RayArt® FORM presents original design, conceptual visuals and Custom Design inquiries. A concept image or presentation does not confirm that an item is manufactured, in stock, available to order or ready to ship. The current FORM introduction does not offer new products for purchase.

Submitting an inquiry, discussing an idea or receiving a concept presentation does not place or confirm a product order, authorize production or authorize a deposit charge. Any paid design work, product order or deposit requires a separate agreement with clearly explained terms.

Future physical product offers

General shipping arrangements for future products shown as concepts have not been announced. This policy does not establish a processing period, production schedule, dispatch date, delivery estimate, destination list, carrier or shipping rate for those future products.

Before a customer commits to a future physical-product order, the relevant offer and terms must explain availability, production or preparation time, shipment and delivery information, destinations, delivery charges and relevant import charges. Special handling, collection or installation arrangements must also be explained where relevant. Do not infer these terms from an image, an earlier product or a general inquiry; ask us if an offer is unclear.

Existing orders

If you have already purchased from RayArt, the terms and representations applicable when you ordered, any validly agreed changes and applicable law continue to govern. This policy does not retrospectively cancel or reduce your rights, extend a shipping deadline or release RayArt from an existing obligation.

For help with a shipment, email support@rayart.me with your order number if available and a description of the issue. If an existing order has not arrived, appears lost or arrives damaged or incorrect, you may contact RayArt even when a carrier is involved. Contacting a carrier is not your only means of seeking help or a remedy.

Delays and delivery concerns

Customers retain any rights to shipment information, notice of delays, consent to a revised shipment date, cancellation and refunds that apply under law or their purchase terms. A carrier, supplier or customs delay does not by itself waive those rights.

Contact

For shipping questions or existing-order assistance, contact Bevels Glass LLC — DBA RayArt® at support@rayart.me. Website: rayart.me. Business address: 5041 Luker Lane, Nashville, TN 37013, USA. Telephone: +1 (615) 933-1397.